The recent advancements and innovations made in the medical industry have improved treatment outcomes and patient experience to a great extent. In addition to medical advancements, the industry has also explored alternative care delivery models to make healthcare more accessible. As a result, today healthcare is delivered at home.
But terminologies like critical care, intensive care, emergency care, follow up care, etc. can be confusing and at times misleading as well.
Through this blog, we are making an attempt to address the questions that our patients or their kin frequently ask us. This is a list that we have collected from the interactions that we have had over the past 5 years. If there is anything specific that you would like to know, please write to us at [email protected] and we would be happy to engage.
A lot of our patients come across the term critical care, but are not really sure of what it means. Simply put, critical care is the type of medical care that is provided to a patient battling life threatening or debilitating illness. This type of care requires a multifaceted team of experienced specialists, doctors, nurses, etc. to work in a collaborative manner.
Usually, this type of care is delivered at hospitals. But agencies like us can create a similar collaborative care set-up at home for patients depending on their condition and interventions needed. In fact, we include critical care under the larger umbrella of specialty care.
Emergency care is usually needed in a state of active emergency where the patient experiences a risk of fatality. However, critical care extends beyond this state of active emergency. A patient can receive critical care for a longer period of time to aid them in their battle against their illness.
Specialty care is an advanced level of medical care services that requires a doctor with expertise in a specific area like oncology, cardiopulmonary, neurology, etc. Patients are usually redirected to specialty care by their primary care physicians.
Critical care is a part of specialty care where different specialists work collaboratively to help patients fight life threatening conditions. The extent and the time of specialist involvement will vary in each case based on several factors. However, critical care is rarely made possible without specialist involvement.
In our homecare service model, we enable specialty care where:
When it comes to specialty care, the clinical support requirements of patients are highly subjective. But if we were to generalize the services that we offer, we would list them as follows:
Our services are available under subscribed care packages.
No, we do not replace your existing specialist. Instead, our Care Doctor collaborates with your specialist and implements their care protocol at home. In cases where the patient requires a second opinion, we connect them to the specialist empaneled by us.
In case you choose to replace your existing specialist for any reason, we can help under such circumstances.
Yes we do offer care services that could be considered “ICU at home”.
Within the medical fraternity, ICU means a care arrangement where the patient is monitored intensively. There is a whole team of medical professionals available for any sort of clinical intervention needed.
When some home healthcare service providers say they offer ICU at home, they are essentially enabling the patient monitoring part with some allowed interventions. They may provide a nurse or a doctor to work with the patient but may not be able to manage some complications that need hospital based clinical interventions.
These services are covered under specialty care services that we offer to our patients at home. We back up patient monitoring with our proven ability to handle almost 94% of clinical interventions at home under our set up.
Yes, we do help our patients acquire certain medical devices on rent. While we do not provide these devices directly, we have our vendor partners who offer medical equipment on rent. Our Care Executive works with the patients and their families to arrange for the equipment needed.
Having worked with approximately 400 patients for 15,000 patient care days, some of the most highlighted benefits that we have delivered are:
We cater to chronic illnesses that require patients to be under care for a longer period of time. Cancer, neurological illnesses like multiple sclerosis, stroke, etc. are some examples of such illnesses. For such long-term care cases, we offer:
We also work with elderly patients who have several ongoing medical problems. In addition to this, we also offer postoperative care services.
What differentiates us today is our approach to home healthcare. We are India’s first enabler of specialty medical care at home. Our care services are driven by specialist doctors who have treated the patient in the hospital. We also create continuity of specialist attention for patients at home – something which other players don’t do.
We have a formidable record of caring for patients with different illnesses at home. You can see our patient care stories on our website here