Srinivasan was a 74 years old male diagnosed with hepatocellular carcinoma and cirrhosis of liver. He was under the care of a senior onco-palliation specialist in Bangalore. He frequently complained of pain and inability to move. His family members had opted for a nurse to care for him at home. However, they felt that they needed more medical attention to care for him at home.
During the frequent episodes of worsening symptoms, they found it cumbersome to keep visiting the specialty hospitals. They wished for somebody who could offer medical intervention to Srinivasan at home to manage those episodes.
Srinivasan and his kin found their lives disrupted by his illness.
Ubiqare’s Supportive Care Program Helps Put His Life Back Together
Ubiqare stepped in to assess the condition holistically. We understood Srinivasan’s case, his prognosis, and the care protocol from his primary specialist. We also understood the anxiety and fear among the family members. We organized the right bed and the medical devices needed, the right homecare attendant, and the technology platform for regular monitoring and interactive audio-visual communication. We also counselled Srinivasan and his family members on the care aspects and the expected treatment outcomes. Our Care Doctor developed and drove the care regimen with an additional objective of improving quality of life.
We arranged for a skilled onco-nurse to visit Srinivasan every week and work closely with the nurse at home. Our Care Doctor worked closely with Srinivasan to monitor his health on a regular basis. The Care Doctor further coordinated his medical oversight with the regimen of pain specialist and palliative care specialist already working with Srinivasan.
Srinivasan’s clinical episodes were managed through a combination of timely access to medical expertise, physical presence of a skilled medic, and interactive audio-visual communication.
To help the with his mobility issues, physiotherapist visits were arranged. The visiting nurse and the Care Doctor coordinated their follow up with the physiotherapist.
Srinivasan and his kin experienced great relief with the strong support system combined with continuity of care extended from his trusted specialist. Shortly, he and his family settled into a new routine. Ensuring full compliance to care regimen, hygiene, medications, relief from pain, and keeping in check the vitals were natural outcomes of the care program. Quality of Life of Srinivasan was improving. 4 to 5 avoidable readmissions/hospital visits were prevented by this supportive extension of specialty care program. He was under Ubiqare supportive care program for 4 months.
Srinivasan’s son has this to say of their experience with Ubiqare:
“Ubiqare is helping me in great amount when it comes to taking care of my father, who is ill. I have used all the services that I have opted for and it has been greatly useful in the times of need. The nurse visit during an emergency, taking prescriptions from doctor at the click of buttons instead of travelling all the way to the hospital, the video calls by our care doctor – all of this has helped us a lot. With Ubiqare by our side, we – as a family, are more confident of handling emergencies. A big thank you to the team of Ubiqare."